In 2022 the Ombudsman for Equality received a total of 929 enquiries. Of these, 645 were submitted in writing (69 %) and 284 were telephone enquiries (31 %).
In 2022 the Ombudsman for Equality concluded 664 written cases in total:
- discrimination: 233 cases
- supervision and promoting of gender equality plans: 67 cases
- quotas: 2 cases
- statements issued to other authorities: 90 cases
- requests for information and enquiries concerning Equality Act: 64 cases
- administration, communications and other matters: 63 cases
- not within the Ombudsman's authority: 145 cases
Table 1. Client contacts related to discrimination 2018-2022
| Year | Telephone enquiries | Enquiries in writing | Enquiries in total |
| 2018 | 279 | 274 | 550 |
| 2019 | 217 | 188 | 405 |
| 2020 | 165 | 252 | 418 |
| 2021 | 175 | 215 | 390 |
| 2022 | 165 | 252 | 380 |
Table 2. Client contacts concerning discrimination 2018-2022 according to case group
|
Case group |
2018 | 2019 | 2020 | 2021 | 2022 |
| Discrimination based on pregnancy and family leaves | 143 | 132 | 142 | 76 | 66 |
| General prohibition of discrimination | 102 | 57 | 80 | 93 | 90 |
| Discrimination in access to and pricing of goods and services | 73 | 36 | 50 | 48 | 41 |
| Discrimination in recruitments | 68 | 43 | 62 | 69 | 45 |
| Pay discrimination | 58 | 54 | 29 | 49 | 45 |
| Discrimination in work supervision, working conditions etc. | 46 | 34 | 16 | 26 | 28 |
| Termination of employment | 21 | 26 | 7 | 13 | 10 |
| Harassment in the workplaces | 13 | 4 | 10 | 8 | 18 |
| Discriminatory advertising | 15 | 5 | 7 | 4 | 10 |
| Discrimination at educational institutions | 16 | 12 | 14 | 9 | 25 |
| Discrimination in labour market organisations | 3 | 1 | 1 | 2 | 0 |